Frequently Asked Questions About Jordan’s Pet Care
Find answers to common questions about Jordan’s Pet Care services. We’re here to provide the best care for your furry family members.
Are you insured, bonded, and background-checked?
Yes. Jordan’s Pet Care is fully insured and bonded. Every team member undergoes background checks, screening, and training before working with clients’ pets or entering homes.
Do you require a meet-and-greet before starting services?
Yes. We require a meet-and-greet for all new clients to review care instructions, learn your pet’s routine, and ensure a great fit. The $25 fee is credited when you book recurring walks or pet sitting within two weeks.
What areas of Brooklyn do you serve?
Jordan’s Pet Care proudly serves Park Slope, Prospect Heights, Crown Heights, Clinton Hill, Fort Greene, Downtown Brooklyn, DUMBO, Brooklyn Heights, Boerum Hill, Cobble Hill, Carroll Gardens, Gowanus, South Slope, and surrounding neighborhoods.
What services does Jordan’s Pet Care offer?
We offer professional dog walking, in-home cat sitting, small animal sitting, overnight dog sitting, and private dog training services. All services are provided in your home and tailored to each pet’s individual needs.
Are dog walks private or group walks?
We offer both private one-on-one dog walks and carefully matched small group walks. Dogs are grouped only by temperament, size, and walking style.
What happens during a typical visit?
Each visit includes attentive care, feeding or walks as needed, fresh water, enrichment, home checks, and detailed updates with photos.
Do you care for puppies, seniors, and special-needs pets?
Yes. We regularly care for puppies, senior pets, and animals requiring medication, mobility support, or customized routines.
Do you offer in-home cat sitting in Brooklyn?
Yes. Our professional cat sitting services include feeding, litter maintenance, playtime, medications, and regular visit updates.
Do you care for small animals and exotics?
Yes. We provide care for small animals such as rabbits, guinea pigs, hamsters, chinchillas, and other small pets, following detailed care instructions.
Do you offer overnight dog sitting?
Yes. We provide in-home overnight dog sitting, including evening and morning routines, walks, meals, medications, and companionship.
Do you offer dog training?
Yes. We offer private dog training focused on puppies, manners, leash skills, confidence building, and foundational behavior support.
Will I have the same sitter or walker?
We strive for consistency whenever possible. We also maintain trained backups to ensure seamless care and flexibility.
How does scheduling and billing work?
Clients schedule through our online system or via email. We offer recurring services and occasional bookings. Policies are reviewed clearly before service begins.
What makes Jordan’s Pet Care different?
Jordan’s Pet Care is a locally owned Brooklyn company focused on professional, reliable pet care and strong animal welfare values. We support local rescues and give back to organizations that protect and help animals in our community.